Field Service and Maintenance Solutions

Advanced Applications has been helping companies involved in Field Service and Maintenance for over 20 years. We offer our experience and Technisoft Service Manager, a Sage Accpac-Integrated software solution, to help you meet the challenges of running a profitable Field Service and Maintenance business.

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If your company services or maintains equipment, either as a manufacturer or distributor, then your day to day challenges to profitability and customer satisfaction likely include:


  • Dispatching the right technician for the job
  • Shortening response times
  • On-time arrival with correct tools and parts
  • Maximizing work orders completed per day
  • Increasing first-time resolution rates
  • Maintaining inventory
  • Efficient and thorough invoicing
  • Assessing technician performance

In order to justify changing processes and/or automating your service management system, we recommend that you first document your company's performance in the above areas. Only then can you assess the return on investment that improvements will bring.

This is where we can begin to help you. We'll work with you to identify the cost associated with making no changes, the cost savings associated with improvements, and importantly, the future gains that will be realized such as increased customer satisfaction, retention and acquisition.

To help you down this path, we recommend that you contact us today at 713.520.8022 to set up a no-obligation meeting to discuss your operations, challenges and goals.