Consulting and Support Higher Levels of Productivity and Profitability
To help your business reap the full potential of your software applications, we offer the following services:
- Implementation of Accounting, CRM and Related Software
- Ongoing Application Support
- Software Customization
- Report Development
Implementation of Accounting, CRM & Related Software Applications
Implementation of your critical applications is a great challenge to your business. Time, budget and manpower constraints must be managed to achieve success in the shortest time frame possible. We help you overcome these challenges by employing our experience-proven methodology.
Ongoing Application Support
Importantly, our staff includes not only technical support professionals but customer service staff as well. We strive to answer all calls personally, rather than by voicemail, and our customer service staff will arrange for a technical support person to address your issue as expediently as possible.
The Advanced Pledge
We only employ senior level, experienced individuals, each possessing a knowledge base in their area of specialty. Accordingly, our clients are served by professionals who do not require an “umbilical cord” to our office to address technical issues.
Depending on your needs, we can assist you either from our office via the Internet, or onsite at your facility. Our ongoing support services include, but are not limited to:
- Database repair
- Installation of software upgrades and Service Packs
Many of our clients have extended the functionality of their software using our customization services. Our programmers can develop supplemental applications that automate functions, sharply decreasing the man-hours your staff is spending on repetitive tasks.
Report Modification & Development
Our report developers are well-versed in the reporting systems common to the Sage 300 environment including Crystal Reports, Sage Intelligence, Global Software’s Spreadsheet Analyst and EXCEL, etc. We are able to extract and report on any data stored in your database as well as place logic into a report to further automate your reporting and data analysis needs.