Timings, Business Calendars & Holiday Sets In Sage CRM

Timings in Sage CRM tracks the duration of a Lead, Opportunity or Case from when the record is opened to when it’s closed. Timings also allow you to setup Service Level Agreements that take Case Duration, Business Calendars and Holidays into account. In this tutorial, we walk through setup of a Business Calendar and Holiday Set and show how these affect tracking duration.

We are a trusted company

Advanced Applications is honored to be seen as a trusted partner of manufacturers, distributors, service providers, municipalities, entrepreneurs and businesses. We would be pleased to discuss the value we can bring to you and your organization. Please feel free to get in touch so we can schedule an appointment and show you the impact we can help you achieve with our coaching and collaboration services.